Boiler cover Including Service & No Excess by local experts

No. None of our cover plans have call-out fees or excess payments. You will never be charged for repairs that are covered within your plan.

This means you can have peace of mind knowing that if your boiler needs attention, there are no unexpected call-out charges to pay when the repair is covered by your agreement.

We are based on Rotterdam Road in Hull and have been providing local boiler cover services since 2006.

Our offices and engineers are all based locally, allowing us to provide a fast and reliable service to customers across Hull, the East Riding and North Lincolnshire.

Being locally based means we can respond quickly when you need us, while continuing to provide the friendly and personal service our customers have come to expect.

Yes. Every one of our boiler cover agreements includes an annual boiler service, carried out every year for as long as your agreement remains active.

During your annual service, our engineer will carry out a comprehensive inspection of your boiler to make sure it is operating safely, efficiently and reliably.

This includes checking the operation of safety devices, cleaning internal components where required, checking the condensate system, inspecting the flue and checking the boiler controls.

We will also carry out flue-gas and efficiency analysis, together with checking the working gas pressures. Any issues identified during the service can then be discussed with you.

Regular servicing helps keep your boiler running safely and efficiently, while also helping to identify potential problems before they become more serious.

Yes. When you contact Aqua Shield, you'll speak to a real member of our local office team who can help with your boiler cover, bookings, repairs or any questions you may have.

Our office team is based here in Hull and works closely with our engineers, so we're able to deal with queries quickly without you having to navigate endless automated systems or call centres.

We believe boiler cover should be simple and personal. If you need help, there's a friendly member of our team at the end of the phone who can actually help get things sorted.

Yes. Our engineers are directly employed by Aqua Shield and are part of our own local team. We don't simply pass your job over to an unknown third-party contractor.

This means the engineer visiting your home works directly for us and follows our own standards for workmanship, customer service and safety.

Our engineers are appropriately qualified and experienced, and because they're part of the Aqua Shield team, our office can communicate directly with them if you ever have a question about your visit or repair.

We understand that when your boiler breaks down, particularly during colder weather, you want it looked at as quickly as possible.

Because our office and engineers are based locally, we can usually respond quickly to breakdowns across Hull, the East Riding and North Lincolnshire. We'll always aim to arrange the earliest suitable appointment available.

When you contact us, you'll speak directly to our local team who can arrange your visit and keep you informed, rather than having to deal with a national call centre.

Yes. If a repair is covered under your chosen boiler cover plan, the applicable parts and labour are included, so you won't receive an unexpected repair bill afterwards.

There are also no call-out fees or excess payments on our cover plans, making it much easier to know where you stand if something goes wrong with your boiler.

As with any boiler cover agreement, certain exclusions and limits may apply depending on the plan you choose, so we always recommend checking the full terms of your agreement for complete details of what's covered.